en.wikipedia.org/wiki/Library_2.0
“Library 2.0 is the application of interactive, collaborative and multi media web based technologies to web based library services and collection”
Maness, 2006
The basic idea of Library 2.0 is to transform library service by making them more personalize, more interactive, collaborative, more web-based, driven by community needs
A very different communication environment for providing
more personalized services to users making librarians more competent.